NEW! All student mail and package inquiries should now be requested through the new ServiceNow form. The previously used email address (packageandmailservices@ug2.com) is no longer active.

Stanford
Mail & Package Services

Student Package Tracking Software

Check Out Our New Package Tracking Software!

Students are now able to view and track all packages/items in one web portal!

  1. Login with your SSO here: https://stanford.sclintra.com/packages
  2. Check on your package status by going to "My Items"
  3. Delegate your package pick up to a friend by clicking on "Forwarding Preferences" 
  4. Click on the photo gallery below for a insider look into your new web portal

Package Tracking Software Inquiries

Expand the questions below to find answers to commonly asked questions regarding our new package tracking software:

In order to receive notifications and enter our mail and package system, you will need a housing contract with R&DE. For those without a housing contract, please check your eligibility for University Housing here.

For partners and spouses living on campus, please contact the housing service center here to update your information with R&DE.

Mail and Package Services receives all our student data from the R&DE Housing Department. We get a data file from their student housing records, and it updates our package tracking software each night with up-to-date information. Our department does not do name changes, email changes, or other additions. Please contact the Student Housing Services center and go through their process for any changes. As soon as they update it in their files, our system will be refreshed by the next morning. 

If you are Staff, Faculty, Resident Fellow, or another person who is living in R&DE housing and are not in the package tracking software, you may request to be put on an "Exceptions List". Please contact Charles Keegan with R&DE Housing.