Interdepartmental Mail

Distribution of ID Mail
Four primary ID mail services are utilized at Stanford. Each mail room location functions independently of each other.
(1) Campus Mail: Stanford Campus ID Mail is located at 560 Fremont Road, Stanford, CA 94305 and is managed by LBRE’s Mail and Package Services. Campus ID mail services deliver mail to the Stanford campus Monday through Friday. Primary daily delivery is between the hours of 8am-2pm. To request an ID mail pick up and for questions regarding anything ID mail related, submit a SU Help Ticket here under the category of Mail and Package Services.
(2) Stanford Redwood City (SRWC) Campus Mail: SRWC’s mail center is located at 585 Broadway, Redwood City, CA 94063. The mail center employees pick up ID mail from the central mail room on main campus and bring it to Redwood City for distribution and vice versa. This campus’s primary ID mail delivery is every Monday and Thursday. To request an ID mail pick up and for questions regarding anything ID mail related for SRWC, submit a SU Help Ticket here under the category of Mail and Package Services.
(3) Medical Center Mail: There is one delivery a day at the Hospital and the School of Medicine. Stanford Health Care mail services also delivers U.S. Mail. Mail for patients is delivered once a day. Medical inter-office mail is separate from Campus ID mail. All questions should be directed to the Medical Center Mail Room: (650) 723-5130 or email mailservices@stanfordhealthcare.org.
(4) SLAC Mail—All questions should be directed to the SLAC Mail Room at (650) 926-2380.
Departments: New, Moves, and Changes
When a department is new, planning a move, or has other changes, the appropriate mail services group(s) should be contacted at least two weeks in advance to provide the department’s: Name, previous address, mail code, new location, contact information, and the date the move goes into effect, as well as any other pertinent details. Mail Services Groups:
Mail and Package Services, Stanford University (Main Academic Campus and SRWC):
- http://mps.stanford.edu
- mailandpackageservices@stanford.edu
- help ticket: https://stanford.service-now.com/faculty_academic_staff?id=sc_cat_item&sys_id=72e96bdc87750ad0a7a497d83cbb3562
Medical Center Mail Room, (650) 723-5130
SLAC Mail Room, (650) 926-2380
Maps and Records: http://maps.stanford.edu or maps-requests@mailman.stanford.edu
Listings in “StanfordYou” must be updated with the correct mail code and address to ensure proper delivery and to prevent delays.
The department also needs to submit a Change of Address form to the Post Office. The Post Office might assign a new Zip+4 to the department. For questions regarding USPS Zip Code+4 codes and street addresses for newly activated buildings, contact Maps and Records. ID mail codes are NOT the same as USPS ZIP+4. If changes are anticipated, contact your mail services group.