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Interdepartmental Mail

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Distribution of ID Mail

Four primary ID mail services are utilized at Stanford. Each mail room location functions independently of each other.

(1) Campus Mail: Stanford Campus ID Mail is located at 560 Fremont Road, Stanford, CA 94305 and is managed by LBRE’s Mail and Package Services. Campus ID mail services deliver mail to the Stanford campus Monday through Friday. Primary daily delivery is between the hours of 8am-2pm. To request an ID mail pick up and for questions regarding anything ID mail related, submit a SU Help Ticket here  under the category of Mail and Package Services.

(2) Stanford Redwood City (SRWC) Campus Mail: SRWC’s mail center is located at 585 Broadway, Redwood City, CA 94063. The mail center employees pick up ID mail from the central mail room on main campus and bring it to Redwood City for distribution and vice versa. This campus’s primary ID mail delivery is every Monday and Thursday. To request an ID mail pick up and for questions regarding anything ID mail related for SRWC, submit a SU Help Ticket here under the category of Mail and Package Services.

(3) Medical Center Mail: There is one delivery a day at the Hospital and the School of Medicine. Stanford Health Care mail services also delivers U.S. Mail. Mail for patients is delivered once a day. Medical inter-office mail is separate from Campus ID mail. All questions should be directed to the Medical Center Mail Room: (650) 723-5130 or email mailservices@stanfordhealthcare.org.

(4) SLAC Mail—All questions should be directed to the SLAC Mail Room at (650) 926-2380.

Properly Addressing ID Mail

Main Academic Campus and SRWC Campus ID Mail

a. Only approved "campus mail" envelopes may be used for interdepartmental mailings. Approved envelopes are available through general stores or the ID Mail Services Department and require no postage.

b. Mail prepared for interdepartmental delivery in a regular envelope should be inserted into an interdepartmental envelope. This will expedite delivery and prevent the mail from being inadvertently routed as U.S. Mail.

c. Interdepartmental mail envelopes are designed for reuse. When reusing an interdepartmental envelope, check that there aren’t addresses on both sides of the envelope. This ensures proper handling and direction to the intended recipient. The current addressee must appear on the last line. Do not address between previous markings.

d. Do not seal, staple, tape, or close interdepartmental mail envelopes in a manner that will cause them to be torn when opened.

e. Include the date, sender's full name, department, mail code, and recipients’ full name, department, and mail code. The “ID” mail code is different from the USPS Zip Code+4. Use “StanfordWho” and/or https://mailcodes.stanford.edu/ to look up the correct information (see 2.c).

Medical Center: Full name, department, room number and mail code.

SLAC: Use mail code 0210, include the recipient's full name, phone number, and SLAC mail stop (if they have one).

Departments: New, Moves, and Changes

When a department is new, planning a move, or has other changes, the appropriate mail services group(s) should be contacted at least two weeks in advance to provide the department’s: Name, previous address, mail code, new location, contact information, and the date the move goes into effect, as well as any other pertinent details. Mail Services Groups:

Mail and Package Services, Stanford University (Main Academic Campus and SRWC):

Medical Center Mail Room(650) 723-5130

SLAC Mail Room(650) 926-2380

Maps and Recordshttp://maps.stanford.edu or maps-requests@mailman.stanford.edu

Listings in “StanfordYou” must be updated with the correct mail code and address to ensure proper delivery and to prevent delays.

The department also needs to submit a Change of Address form to the Post Office. The Post Office might assign a new Zip+4 to the department. For questions regarding USPS Zip Code+4 codes and street addresses for newly activated buildings, contact Maps and Records. ID mail codes are NOT the same as USPS ZIP+4. If changes are anticipated, contact your mail services group.