FAQs

Great question! At this time, MPS is in its discovery phase for the rest of campus' mail and package programs and we are learning more about what the campus needs are. We will work towards a centralized program that includes opt-in services for all departments. More information to come soon. In the meantime, feel free to check out our coming soon tab for a peek into what our team is working on.

The service you are getting from USPS does not change. 

All services from carriers will stay the same. If a department decides to opt-in to our services in the future, this may change as our department evolves.

Please refer to the mail codes website here. You can search your department or mail code through the search function. 

Please refer to the mail codes website here. SHC and SoM both manage their mail codes separately from the university. Email mailservices@stanfordhealthcare.org for any questions concerning SHC or SoM mail codes and ID mail.

Please refer to this step-by-step guide on how to update your mail code or work address.

Please submit a help ticket here.

No, each department needs to track their own packages. If a department decides to opt-in to our services in the future, this may change as our department evolves.

Please read through our updated Admin Guide on Mail Services here.